The Inflow Experience Podcast
InflowCX
Welcome to the Inflow Experience Podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.
Listen on
Apple Podcasts
Spotify
Amazon Music
Overcast
Stitcher
iHeartRadio
TuneIn + Alexa
+
Episodes
Safeguarding Your Contact Center with Dan Frasco of Amplix
April 09, 2024
Elevating Customer Experiences: Lessons from a Credit Card Fiasco
November 06, 2023
Transforming the Customer Experience in Credit Unions
October 16, 2023
Revamping Your IVR for a Seamless Customer Experience
September 25, 2023
Harnessing Automation and Conversation Intelligence to Alleviate Frustrating Customer Experiences
September 11, 2023
Transform Your Contact Center with InflowCX's Consulting Practice
April 26, 2023
Navigating the Complex Contact Center Market with InflowCX's Stanton Smith
March 24, 2023
Elevate Your Customer Experience Strategy with InflowCX
March 02, 2023
Achieve Maximum Efficiency with InflowCX Managed Services
February 15, 2023
Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives
October 18, 2022
Leveraging Outsourcing & Automation to Enhance Your CX
October 05, 2022
Colin Kennedy, COO at Shelf
September 14, 2022
Paul Jarman, CEO of NICE CXone
August 31, 2022
Michael Setticasi, Vice President of Partners at Ada
July 14, 2022
Scott Brown, Head of Contact Center at Zoom
June 14, 2022
Benjamin Gleitzman, CTO & Co-Founder at Replicant
June 01, 2022
Jennifer Waite, VP of Product Marketing at Playvox
May 17, 2022
Bill Pieper, Senior Vice President of Business Development
April 27, 2022
Stanton Smith, Senior Director of Consulting Services at InflowCX
April 11, 2022
Ken Smith, CEO of InflowCX
March 20, 2022
Dave Hoekstra, Product Evangelist at Calabrio
November 11, 2021
Jake Butterbaugh, VP of Global Channel Sales at Five9
August 12, 2021
Derek Resler, Enablement Specialist at Zoom
July 28, 2021
Brandon Knight, VP of Advanced Solutions & Contact Center at Telarus
July 23, 2021
Amy Behbehani, Director of Customer Service at Uplift
July 07, 2021
×
Listen to this podcast on
Apple Podcasts
Spotify
Amazon Music
Overcast
Stitcher
iHeartRadio
TuneIn + Alexa
Castro
Castbox
Goodpods
Podfriend
RSS Feed