The Inflow Experience Podcast

Bill Pieper, Senior Vice President of Business Development

April 27, 2022 InflowCX Season 2 Episode 4
The Inflow Experience Podcast
Bill Pieper, Senior Vice President of Business Development
Show Notes

Our guest today is Bill Pieper, Senior Vice President of Business Development at InflowCX. We talk with Bill about BPO consulting and labor strategy services at InflowCX, common misconceptions about outsourcing, and how to differentiate between a technology problem and a process problem in the contact center.