The Inflow Experience Podcast

Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives

October 18, 2022 InflowCX
The Inflow Experience Podcast
Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives
Show Notes

Austin is joined by John Glantz, VP of Consulting Services at InflowCX. In this episode, John and Austin discuss identifying effective trends in the contact center,  how to prioritize CX changes, utilizing your human and technology resources effectively to solve business objectives, and more.