The Inflow Experience Podcast

Paul Jarman, CEO of NICE CXone

August 31, 2022 InflowCX Season 2 Episode 8
The Inflow Experience Podcast
Paul Jarman, CEO of NICE CXone
Show Notes

Our guest today is Paul Jarman, CEO of NICE CXone. NICE CXone is a customer experience platform that delivers seamless experiences across the entire customer journey for the contact center and beyond.

We chat with Paul about the demand for AI and self-service, the need for human interaction in the contact center, the importance of operational data, and much more.