The Inflow Experience Podcast
Welcome to the Inflow Experience Podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.
The Inflow Experience Podcast
Michael Setticasi, Vice President of Partners at Ada
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InflowCX
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Season 2
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Episode 7
Our guest today is Michael Setticasi, Vice President of Partners at Ada. Ada is a brand interaction platform that bridges the divide between you and the people who are trying to talk to you.
We chat with Michael about Ada's platform, how savvy contact centers are getting ahead of the competition, and growing trends in automation and omnichannel interactions.