The Inflow Experience Podcast
InflowCX
Welcome to the Inflow Experience Podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.
Episodes
Safeguarding Your Contact Center with Dan Frasco of AmplixApril 09, 2024
Elevating Customer Experiences: Lessons from a Credit Card FiascoNovember 06, 2023
Transforming the Customer Experience in Credit UnionsOctober 16, 2023
Revamping Your IVR for a Seamless Customer ExperienceSeptember 25, 2023
Harnessing Automation and Conversation Intelligence to Alleviate Frustrating Customer ExperiencesSeptember 11, 2023
Transform Your Contact Center with InflowCX's Consulting PracticeApril 26, 2023
Navigating the Complex Contact Center Market with InflowCX's Stanton SmithMarch 24, 2023
Elevate Your Customer Experience Strategy with InflowCXMarch 02, 2023
Achieve Maximum Efficiency with InflowCX Managed ServicesFebruary 15, 2023
Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business ObjectivesOctober 18, 2022
Leveraging Outsourcing & Automation to Enhance Your CXOctober 05, 2022
Colin Kennedy, COO at ShelfSeptember 14, 2022
Paul Jarman, CEO of NICE CXoneAugust 31, 2022
Michael Setticasi, Vice President of Partners at AdaJuly 14, 2022
Scott Brown, Head of Contact Center at ZoomJune 14, 2022
Benjamin Gleitzman, CTO & Co-Founder at ReplicantJune 01, 2022
Jennifer Waite, VP of Product Marketing at PlayvoxMay 17, 2022
Bill Pieper, Senior Vice President of Business DevelopmentApril 27, 2022
Stanton Smith, Senior Director of Consulting Services at InflowCXApril 11, 2022
Ken Smith, CEO of InflowCXMarch 20, 2022
Dave Hoekstra, Product Evangelist at CalabrioNovember 11, 2021
Jake Butterbaugh, VP of Global Channel Sales at Five9August 12, 2021
Derek Resler, Enablement Specialist at ZoomJuly 28, 2021
Brandon Knight, VP of Advanced Solutions & Contact Center at TelarusJuly 23, 2021
Amy Behbehani, Director of Customer Service at UpliftJuly 07, 2021
